Quality is the standard that each and every product relies on to be the benchmark of its reputation. Without it, a product is nothing more than the components with which its made. In the pharmaceutical industry, quality control and quality assurance are two of the most important factors if the company wants to have a positive reputation and be known for reliability and superior products. There are several things that separate quality assurance from quality control.
• Assurance is the evaluation and monitoring of a product, throughout the entire process to make sure each and every item meets or exceeds the standards put in place by the company.
• Control is the monitoring of the techniques and protocols so that the resulting product is exactly what is expected.
• Quality control measures the amount of quality, while quality assurance ensures there is quality to be measured.
Pharmaceutical companies are expected to produce products capable of living up to the claims made on their behalf. Professionals who specialize in quality control and assurance must work as a team and, not only create those products, but prove they are reliable. Without the proof of quality assurance, control would mean little and the product would be compared to others with little or no credibility. While distinctly different, the tasks they perform are similar and apply to different processes and protocols.
Pharmaceutical quality control measures are put in place to ensure each product meets or exceeds the expectations the company and the public have placed on it. If quality is inferior, the team must determine why and then send the needed changes to the quality assurance team so they can begin developing a plan to correct the problem. Whether it is reformulating the product or enhancing specific operations in the manufacturing process, the end product must be able to stand up to the intense scrutiny of the quality control professionals who measure its effectiveness.